Valleyschwag seems to be dead
I blogged about Valleyschwag before (see the archives). I quite liked the service: A surprise package of IT goodies from the states. Despite some hassle with customs, a number of duplicate stickers, I enjoyed the service.
Now, following a major hiccup with the last VS package, it appears that Valleyschwag is now dead as a doornail.
After a posting announcing “big changes afoot” and announcing a Valleyshwag “store” on Oct 3rd, nothing more was heard from Valleyschwag headquarters. No reactions to all the negative remarks about the new “store” model. Nothing. Despite pages upon pages (8 pages so far) of comments asking for a response. This from a group of guys (and gals) who were previously ultra-responsive, providing excellent cusomer support.
It seems that Valleyschwag has become a victim of its own success. Collapsed under its own weight and didn’t manage to turn itself around.
Well, it was fun while it lasted. I got a couple of cool t-shirts and a few nice caps. Plus lots of stickers from valley companies.
Tags: valleyschwag; dodo; roadkill
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October 24th, 2006 at 10:07 pm
We’ve been pretty busy setting up the new store and doing a bunch of consulting work (our actual business). I’ve been a bit lax on the blog comments, mostly because all I can say is “we’re working on the new store, it’ll be done as soon as possible.”
It takes a very thick skin to read pages of complaints, and sometimes we prefer to stop responding in text and, instead, respond by updating our service. Hopefully people will like the new service.